Terms & Conditions

Welcome to Problem Doctor.

These Terms & Conditions ("Terms") govern your access to and use of the Problem Doctor website, platform, and services.

By accessing or using Problem Doctor, you agree to these Terms. If you do not agree with these Terms, please do not use the platform.

1. About Problem Doctor

Problem Doctor is an AI-assisted business problem-solving platform.

Users describe business problems or challenges they are experiencing, and Problem Doctor analyses the information provided and generates possible insights, recommendations, and solutions.

Problem Doctor is intended to support your thinking and decision-making. It does not guarantee a particular business outcome.

2. Using Problem Doctor

You agree to use Problem Doctor only for lawful and legitimate purposes.

You must not:

• Use the platform for unlawful, fraudulent, or harmful activities.
• Attempt to gain unauthorised access to the platform or its systems.
• Attempt to interfere with or disrupt the platform.
• Introduce viruses, malicious code, or harmful software.
• Attempt to reverse engineer or exploit the underlying technology.
• Use automated systems to abuse or overload the service.
• Submit information that you do not have the right or permission to provide.
• Use the platform to violate another person's privacy, intellectual property, or other legal rights.

We may restrict or suspend access where we reasonably believe these Terms have been violated.

3. Your Problem Submission

You are responsible for the information you submit to Problem Doctor.

You should provide information that is reasonably accurate and relevant to the problem you want help solving.

You must have the right or permission to provide any information you submit.

You should not submit passwords, financial credentials, government identification numbers, or unnecessary sensitive information.

4. AI-Generated Results

Problem Doctor uses artificial intelligence to analyse submitted problems and generate responses.

AI-generated results may sometimes be:

• Incorrect
• Incomplete
• Outdated
• Misinterpreted
• Unsuitable for your particular situation

You should independently evaluate any recommendation before acting on it.

For important financial, legal, tax, investment, medical, or other professional decisions, you should consult an appropriately qualified professional.

5. No Guaranteed Business Results

Problem Doctor does not guarantee that its recommendations will:

• Solve your business problem
• Increase your revenue
• Increase your profits
• Reduce your costs
• Attract more customers
• Improve your business performance
• Produce any particular result

Business outcomes depend on many factors beyond the control of Problem Doctor.

6. Not Professional Advice

Information generated by Problem Doctor is general AI-assisted guidance.

It does not constitute:

• Legal advice
• Financial advice
• Accounting or tax advice
• Investment advice
• Medical advice
• Professional consulting advice
• A guarantee of business performance

You are responsible for deciding whether and how to use information provided by the platform.

7. Your Content

You retain ownership of the information and business problems you submit to Problem Doctor, subject to any rights belonging to third parties.

By submitting information, you grant Problem Doctor permission to process that information as reasonably necessary to provide the service.

This may include processing through AI systems, hosting providers, databases, and other technology services supporting the platform.

Problem Doctor does not claim ownership of your business ideas simply because you submit them.

8. Intellectual Property

The Problem Doctor name, branding, website, interface, software, original written materials, graphics, and other platform materials are owned by or licensed to Problem Doctor unless otherwise stated.

You may use the platform for its intended purpose.

You may not copy, reproduce, modify, redistribute, resell, or commercially exploit the proprietary parts of Problem Doctor without permission.

9. Third-Party Services

Problem Doctor may depend on third-party services, including AI providers, hosting providers, databases, authentication services, analytics tools, security services, and other technical infrastructure.

Third-party services may experience interruptions, errors, limitations, or changes outside our control.

Problem Doctor is not responsible for failures caused directly by third-party services beyond our reasonable control.

10. Platform Availability

We aim to keep Problem Doctor available and functional, but we do not guarantee uninterrupted or error-free access.

The platform may temporarily become unavailable because of:

• Maintenance
• Updates
• Technical problems
• Security incidents
• Third-party service failures
• Internet or infrastructure problems
• Circumstances beyond our reasonable control

We may add, modify, suspend, or discontinue features as Problem Doctor develops.

11. Accounts

Where Problem Doctor provides account functionality, you are responsible for maintaining the security of your account credentials.

You should not share your login credentials with other people.

We may suspend or terminate accounts that are used in violation of these Terms or in a way that creates a security, legal, or operational risk.

12. Payments

If Problem Doctor offers paid products or features, the applicable price and payment conditions will be shown before you complete your purchase.

Additional terms may apply to specific paid products, subscriptions, refunds, or cancellations.

13. Prohibited Content and Activity

You must not knowingly use Problem Doctor to submit or generate content intended to facilitate:

• Fraud
• Unlawful activity
• Harm to others
• Unauthorised access to systems
• Infringement of another person's rights
• Serious security threats

We may restrict access or remove content where reasonably necessary to protect the platform, its users, or comply with applicable law.

14. Suspension and Termination

You may stop using Problem Doctor at any time.

We may suspend or terminate access where:

• You materially violate these Terms.
• You misuse the platform.
• Your activity creates a security or legal risk.
• We are required to do so by law.
• We discontinue the service.

Provisions that are intended to continue after termination, including intellectual property, disclaimers, limitations of liability, and governing law, will continue to apply.

15. Disclaimer

Problem Doctor is provided on an "as is" and "as available" basis to the extent permitted by applicable law.

We do not guarantee that the platform or its AI-generated results will always be accurate, complete, reliable, current, secure, or suitable for your particular situation.

You use Problem Doctor and rely on its recommendations at your own discretion and risk.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Problem Doctor will not be responsible for indirect, incidental, consequential, special, or business losses resulting from your use of, or inability to use, the platform.

This may include:

• Lost profits
• Lost revenue
• Lost business opportunities
• Business interruption
• Loss of data
• Business decisions made based on AI-generated recommendations

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

17. Changes to These Terms

Problem Doctor may update these Terms as the platform develops.

Changes will be posted on this page with an updated revision date.

Your continued use of Problem Doctor after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana, unless applicable law requires otherwise.

19. Contact

For questions about these Terms or Problem Doctor, please use the contact information provided on the official Problem Doctor website.

Problem Doctor